The USSI consultant implemented a monitoring and evaluation system in the Clean2Clean company within the framework of a two-month contract. Clean2Clean has been providing cleaning services to the private and corporate sectors in New York for years. Marina Ovcharenko, an immigrant from Ukraine, founded and managed this company. One of the tasks of USSI is to strengthen the activities of small businesses operated by immigrants.
The services provided by our consultant included improving the quality of Clean2Clean services:
- Creation of a monitoring system
- Implementation of a reporting system
- Reporting to corporate clients
- Development of a performance evaluation system for the company’s employees
As a result of the provision of consulting services, the company significantly increased the number of clients and employees, which increased the company’s income and turnover.